Housing Manager

open Zwaagdijk-Oost Gepubliceerd op: 14-10-2021 vanaf 6 jaar werkervaring
open

Zwaagdijk-Oost
Gepubliceerd op: 14-10-2021
vanaf 6 jaar werkervaring

In het kort

A relevant academic/bachelor degree (e.g. facility management or technical direction) in combination with at least 6 years of relevant working experience
At least 3 years experience with contract and supplier management within a facility coordination organization Experience with responsibility for large facility budgets
At least 5 years experience, in hard facilities, with developing and managing multiple year maintenance plans

Housing Manager

POSITIE

Facility and Equipment management within Action is concerned with the management and control of the facility support activities for the primary process of the DC’s, offices and Hubs and the equipment support activities of the DC’s. The strategic management is organized at IHQ where Action aligns the facility and equipment strategy with corporate strategies, perform facility and equipment projects and processes, make sure Action complies with rules- and regulations, take care of strategic choices concerning safety and manage several European contracts. Tactical facility management is organized as much as possible at a regional level. Action makes sure that the local facility suppliers perform high quality of work, assist the local management with facility support and translate the local rules and regulations into their processes. The main part of their operational facility services is outsourced and managed by a facility service provider. Tactical and operational equipment management is organized as much as possible at DC level by the logistic specialists. 

The Housing Manager reports directly to the Group Facility and Equipment Manager. The main focus lies on ensuring that all local entities are enabled to deliver a high level of facility services in line with the Action policy and (local) regulations and laws. He/She makes sure that the primary process is supported and enabled well. Works according to the housing-, material- and facility strategy (including safety & security) for all DC’s (insourced and outsourced), hubs and country headquarters. Responsible for the policy, coordination and budgeting for all facilities. Manages Soft services like catering, waste management and furniture, both insourced and outsourced. Hard services like building maintenance, racking, air handling systems, small internal rehousing projects.

Responsibilities

1.   Subject matter expertise  

  • Fulfilling the role of subject matter expert in the procurement process of supplies and services relating to hard facility matters, to determine the content of the contracts
  • Ensure that all DC’s are fully equipped with the necessary housing equipment and maintenance services, such as furniture, racking, waste management, electrical installations
  • Actively proposes initiatives to improve facility services for the DC’s, either on quality or costs

2.   Strategy         

  • Functions as a senior advisor in the broad area of facility management
  • Is responsible for the current facility OPEX budget and forecasts the OPEX budget needed for facilities, for the coming years
  • Keeps up to date with relevant developments and trends in facilities and actively shares knowledge within the department
  • Translates available data into management information, advising strategic decisionmakers 
  • Provides SLA’s and KPI’s for the facility contracts and builds the contract in a way that is in line with the strategy

3.   Account- and Supplier Management  

  • Provides insight into the demands of the internal clients and translates this to an optimal Facility service level to enable and unburden the primary process
  • Ensuring that the primary process is fully supported and enabled to do its job.
  • Manages an audit process to verify that housing- and facility procedures in DC’s and offices are in line with the Action policy and (local) laws and regulations
  • Monitors the progress and quality of current facility contracts and functions as the strategic/tactical point of contact for suppliers

4.   Maintaining and improving Action’s locations 

  • Visit locations regularly and manages the execution of quality checks
  • Manages an audit process to verify that housing- and facility procedures in DC’s and offices are in line with the Action policy and (local) laws and regulations
  • Manages the facilities budget

5.   Investments and projects 

  • Initiates, develops and oversees the implementation and realization of improvements concerning processes and procedures within the facility departments and/or premises
  • Responsible for the creation of long term (maintenance) plan and informs the group facility manager about the CAPEX budgets related to this plan
  • Sets up business cases for investments, related to housing/facility services and the long term (maintenance) plan

PERSOONLIJK PROFIEL

Education & experience

  • A relevant academic/bachelor degree (e.g. facility management or technical direction) in combination with at least 6 years of relevant working experience
  • Specialist in hard facilities such as installations and maintenance of buildings
  • At least 3 years experience with contract and supplier management within a facility coordination organization
  • Experience with responsibility for large facility budgets
  • At least 5 years experience, in hard facilities, with developing and managing multiple year maintenance plans
  • Fluent in English

Soft Skills

  • Proven ability to influence senior stakeholders in an international complex organization
  • Is organised and able to structure activities and projects, and makes the right choices and sets priorities
  • Strong problem-solving skills
  • Works efficiently and effectively, also when under time pressure, can deescalate situations while staying in control
  • Works effectively with others to achieve common targets
  • Skills in assessing the financial and operational consequences of quotations on facility services
  • Checks agreements and procedures thoroughly carefully and pays attention to clear documentation
  • Good communication skills (written and oral), as an intermediary between users and suppliers
  • Responds quickly and adequately to questions/requests from colleagues and external parties
  • Monitors the interests and objectives of the internal customer, headquarters and suppliers, looking for cooperation and solutions

ORGANISATIE

A fast-growing, international non-food discounter with a simple and successful business model operating in the Netherlands, Belgium, France, Germany, Luxembourg, Austria and Poland. Action leads on price and differentiates on surprise. They are well known for their affordable everyday products. 6,000 different items are offered in their stores, with more than 150 new products every week. A-brands and private label products are sold. Products that make life easier, better and more fun. Good quality products that add value to your life. Because despite the low prices, there are no concessions made to the quality of the products. Quality, sustainability and transparency are important for Action!

Ever since the opening of the first store, Action always had one ambition: surprising its customers with a broad, ever-changing assortment for the lowest prices possible. Since 1993, this is the promise to their customers and this is what drives and trills them: “Small prices, big smiles.”

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Contactpersoon Lyncwise Executive Search & Interim

Dorien Weber

Executive search specialist in Manufacturing, Energy & Logistics

+31 6 111 712 21
dorien.weber@lyncwise.nl
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