Global Supply Chain Director
Kramp is a major Dutch international success story. Over the past sixty-five years, Kramp has gone from a one-man shop in Varsseveld, the Netherlands, to the leading supplier of spare parts and accessories to the agricultural and related business sectors in Europe. As a true Business-2-Business E-Commerce company, its strengths lie in having a strong online presence, operating with technical sales teams in 24 sales offices, and arranging the overnight delivery of more than 700,000 individual parts to every corner of Europe and beyond. Through its intelligent supply chain network of 11 distribution centers in Denmark, Finland, France, Germany, Netherlands, Poland, Russia, Sweden, Spain, Italy, and the UK, Kramp processes over 10,000 orders every day and is a trusted partner for its customers, partners, and suppliers.
Kramp started out as a family business and in many ways it still is. Its culture is down to earth, friendly, open, and cooperative. Throughout all its levels, people are interested to hear everyone’s opinion and are always eager to help each other. Despite its current size, Kramp has retained a strong family culture and this culture is supported through strong company values. Together. Engaged. Entrepreneurship. Customer-first.
With its 3,500 employees, Kramp realized a turnover of EUR 822 million euros in 2018. Kramp continues to grow steadily to over € 1 billion in 2021. Kramp’s ambition is to expand its profitable growth and to double its turnover in the coming years. Kramp wants to achieve this goal by substantially increasing its digital capabilities, by expanding its European footprint through organic growth and acquisitions, as well as by further professionalizing its Supply Chain Operations to the benefit of customers, suppliers, and Kramp businesses. For more information, please visit www.kramp.com.
Supply Chain Organization
Approximately 2,000 employees (including temporary staff) work in Kramp’s Business-2-Business E-commerce Operations and Supply Chain with the main goal to delight customers, suppliers and other partners every day. The total yearly cost of the supply chain is well over € 150 million. Kramp operates 11 distribution centers in Europe that serve all European countries and selected export markets globally. The website contains 700,000 SKU’s, with 420,000 SKU’s always in stock. Kramp currently services 40,000 customers in a widespread distribution area with over 10,000 deliveries per day. Sourcing of products is literally from all over the world, amongst others through Kramp’s own sourcing offices in Asia.
Kramp’s Supply Chain Operations are in an important phase of transition. The current impressive set-up of 11 individual warehouses needs to transform into one integral End-2-End E-commerce Supply Chain. In addition to that, Kramp is working on a new strategy for the next horizon towards 2025, where literally all options are open. Current challenges in Supply Chain Operations are to keep up with the rapid growth of the past years, as well as to be prepared for accelerated growth for the upcoming years. Already now, Kramp is investing heavily in new warehouses, warehouse expansions, and automation. For example, Kramp’s Polish warehouse has recently been automated; in the Fall of 2020, Kramp will open a new, large warehouse for its UK operations, and Kramp recently announced to build a new Fulfilment Center in Reggio Emilia, Italy, which will be ramped-up early 2021. In addition to its current operations, Kramp has been known to be actively involved in M&A and will continue to do that in the years to come. This means that its operations will be actively involved in assessing and selecting potential M&A candidates, as well as performing Post Merger Integrations of acquired companies in its current supply chain operations. Kramp’s ambition is to accelerate its growth towards the future by further broadening assortment, entering adjacent markets, and further geographical expansion. Kramp’s Supply Chain needs to be able to drive and support that ambition.
The value chain needs to constantly evolve in order to keep up with increasing volumes and geographical spread. This means that the supply chain organization needs to standardize and become a scalable logistics organization with state-of-the-art systems and technology. The Supply Chain organization should be able to support the rapidly increasing digital proposition, be able to support the organization to deliver its customer promise, and also be able to integrate any acquired organization into the system and reporting discipline. Kramp’s Supply Chain operations cannot do all these things by themselves: multidisciplinary co-operation with the local operations teams, as well as group functions in Commerce, Technology, and Finance is essential.
In order to drive, lead, and implement these challenging supply chain transformations, Kramp is looking for an ambitious (Global) Supply Chain Director.
The mission of the new Supply Chain Director is to shape, drive, and lead an integral, End2End Supply Chain Management approach within Kramp Group, now and in the future. This starts with having a clear vision of what mature End2End Supply Chain Operations look like and how they should perform. Kramp’s ambition is high: the customer satisfaction needs to go up and Kramp has many opportunities to add more value to and work better with (strategic) suppliers. Kramp will continue to invest in supply chain automation and expansion, and at the same time costs and working capital need to go down to achieve a more scalable cost structure. Kramp believes having an End2End view on Supply Chain Management will significantly contribute to these ambitions and it is the new Supply Chain Director’s role to realize that. She/he also needs to build solid supply chain capabilities to support this, such as (integrated) Business and Supply Chain planning including S&OP, Customer and Supply Chain segmentation, Demand management and shaping, Supply Chain Footprint and Network design, Distribution Management, Process Engineering, Technical/Equipment Engineering, and Supply Chain IT architecture and DevOps. Furthermore, the Supply Chain Director needs to inspire Kramp’s teams, not just her/his own team, but also the local Operations teams as well as adjacent Stock Management, Sales, Product Management, Procurement, and Technology teams.
The Supply Chain Director will report to Kramp Group’s COO and is a member of the Operations Leadership Team and Kramp Group’s Senior Leadership Team.
- Creates, leads and executes successful Supply Chain strategies that ensure a state-of-the-art, stable, agile and cost-efficient supply chain operation, both now and in the future
- Drives concepts such as Customer and Supply Chain segmentation to get the best for our customers while increasing the scalability of Kramp’s Supply Chain
- Ensures Kramp’s local operations perform at their best by professionalizing Integrated Business Planning, including S&OP, forecasting, demand management & shaping
- Is accountable for Kramp’s overall Distribution spend (inbound, outbound and internal transport) and making Distribution costs more scalable by driving Supply Chain Network analyses, negotiating with Logistics Service Providers and intensively co-operating with commercial, local operations, and stock management teams
- Develops and executes supply chain innovation programs and projects, such as building new warehouses, expanding and automating current warehouses
- Identifies and implements logistics and Supply Chain IT systems and technology
- Is P&L accountable for own Business Unit “International Logistics”
- Builds and leads Kramp’s central Supply Chain teams. Hires, retains and develops people to create a high performing team
- Enhances cross-functional alignment and cooperation with operations, sales, procurement, product management, stock management
- Builds external relationships and manages strategic merchandise and operations suppliers (software, Logistics Service Providers, Material Handling Equipment suppliers
- Creates a culture of Continuous Improvement
- Is a strong contributor to Kramp’s Senior Leadership Team and Operations Leadership Team and is a genuine, integral and respected member of these teams
Education and experience
- A Master’s degree, preferably in Engineering, Manufacturing, Supply Chain/Logistics or Business Administration
- 10+ years of experience in FMCG or similar industry with mature supply chains for discrete products, preferably in highly volatile B2C markets
- Senior leadership experience in global Supply Chain Planning and Management, Distribution management, as well as Supply Chain Development/Engineering/Innovation. Preferably also experience in leading large Operations such as a factory and/or large (automated) warehouses
- Experience with Supply Chain footprint and network architecture, design and optimization
- Strong track record in project/program management of large complex projects including building and ramping-up new operations sites
- Experience with and passion for automated (production) equipment and Supply Chain IT development.
- Ability to travel up to 25% (predominantly in Europe) to facilitate frequent contact with operations and businesses abroad
- Preferably experience in mid-sized to large family businesses in addition to a corporate career
Competencies and skills
- Strategic thinker designing concepts that will enable the company to develop a competitive edge through supply chain operations
- Creative and innovative. Comes up with new ideas, approaches, or insights. Always looks for opportunities to improve the organization
- Excellent conceptual, analytical and quantitative skills
- Very strong drive to improve always challenges the current situation. Knows what excellence looks like
- Decisive, highly energetic, self-motivating and inspiring
- A charismatic leader with the ability to make a connection. Strong and warm personality, who can build, inspire, motivate and influence people, teams, colleagues, suppliers and customers
- Bridge builder, organizationally sensitive and able to work in many different cultures
- Excellent communication, interpersonal and influencing skills
- Results-oriented. Has a proven ability to set challenging goals and the timetables to execute those goals
- The ability to get things done through people and systems, and achieve customer and business impact
- Someone who can easily function in a direct, no-nonsense, inclusive and diverse company culture
Competitive base salary including holiday allowance, depending on work experience
Attractive profit-sharing bonus. Excellent secondary benefits: pension plan, healthcare insurance, lease car, 37 vacation days.
Headquarters KRAMP, Varsseveld, the Netherlands.